About us

MVP Property Pros Team has been serving the needs of Thurston County Washington property owners since 2004!

The MVP Mission: 
To help people buy, sell and build wealth through real estate, providing a level of service unmatched in our industry. In doing so we build a relationship with each of our clients based upon mutual trust and respect so as to receive their repeat business and referrals to the people they care about most who also need our help.
 
We have streamlined the process of managing a home to make it easier for you! We have built a team of industry experts giving you access to local home inspectors, contractors, service providers, painters, gardeners, plumbers, electricians, home warranty companies, real estate sales team, lending professionals, and more to provide you with the best service possible! For your immediate and future needs.
 

Services

Managing your home just got easier!

MVP takes care of every detail, making your rental property the passive investment it should be, so that you can focus on the more important things in life. Our team will be putting to use decades of knowledge from the management of hundreds of homes, townhomes, condo and apartment properties so that you can rest assured that we have your investment (and tail) covered.

We take serious pride in providing THE BEST value to rental property owners who have entrusted one of their single largest investments to our care.

Meet Our MVP Team

Meet the Experts Behind Our Success: Dedicated, Experienced, and Ready to Help You Achieve Your Real Estate Goals.

Matthew and Valerie Plummer started their career in 2004. 90% of our business coming by referral from our past clients. We as a team work together for our clients, ensuring that no detail falls through the cracks and that our clients have a truly exceptional experience!

Matthew and Valerie Plummer

Founders

Trish built a career in the multi-family housing industry as a community manager. She has moved back and forth from Georgia to Florida multiple times for her career, successfully managing communities ranging in size from 234-500 units with customer service being job #1. Trish says, "I believe in being professional, respectful, kind and most importantly taking care of people and understanding their needs and finding them the right place to call home."

Trish Delph

Senior Property Manager

Omar joins the team bringing valuable knowledge of homes maintenance and repairs. His experience in the field means he can evaluate and diagnosis on the fly, offer troubleshooting tips to tenants for small issues that arise, handling many tasks himself or knows the best resource to handle the larger items. His goal is to keep maintenance costs as reasonable as possible for you!

Omar Riverstone

Maintenance Manager

Ethan is freshly graduated from Portland State University and here to play support in the family business. While new to administrative work he is learning how to support our Senior Property Manager and Maintenance Manager in small ways that make a big difference. He loves every person he's had the chance to speak to and is excited to keep meeting everyone we service!

Ethan Michael Plummer

Administrative Assistant

Request a NO-OBLIGATION valuation of your property

Interested in knowing what your home would be worth, on either the rental market or the sales market? We can help with that!


Frequently Asked Questions

Find Answers to Common Questions About Our Services and the Real Estate Process.

Whether you have just inherited a property and don’t have experience in management or you are a busy individual and simply don’t have the time, MVP Property Pros LLC can assist you with all your management needs. You might be relocating or perhaps retiring. Whether you are a first-time home buyer, property investor or an experienced apartment owner, you can benefit from our service. We have great success in making sure properties are leased to qualified residents and are properly maintained. MVP Property Pros LLC takes the stress out of owning rental property.

We mean business with Professional Property Management. Our fees are competitive and reflect our expertise in the field and our commitment to excellent service. We have found that poor management can cost big and we are not doing our job if we do not keep your expenses low and your income high.

There is no better choice for your investment and peace of mind. Call 360-339-8539 to sign up with MVP today!

MVP markets vacancies all ways that are proven effective. We begin marketing immediately and place ads on our website, Craigslist, and many other online rental searches including Trulia, Hot Pads, Zillow, Zumper, etc. We update these ads regularly until your vacancy is rented. Applicants are able to apply directly through our website.

MVP Property Pros LLC will do a market survey of similar rental units in your area. We are also buying, selling and leasing units on a daily basis, and are very familiar with the market and changing rates. Based on this information and consultation with you, we will assist you in determining a rental rate.

Residents can securely pay rent through our tenant portal. Rent is due by the first of the month, with a 5-day grace period. When rent is received, we hold the funds until they have been cleared – making sure the rent does not bounce, then it is used to pay any maintenance / repair invoices, and disbursed electronically to the owners account. We aim for all funds to be available in the owners account by the 15th of each month, as long as there are no unforeseen issues. We keep you in the loop!

MVP screens and approves the residents, as our staff is trained in issues such as credit screening and fair housing. Our software has very strict parameters for determining credit worthiness.

In addition, we check all applicants’ rental history and verify employment. We are very careful in choosing residents, as we have to interact with them on a daily basis.

When your resident vacates, we will provide all required accounting of the resident’s security deposit within the time legally allotted. If there are damages they will be deducted from the security deposit. We are allowed by law to charge the resident’s deposit for rent, damages above normal wear and tear, and cleaning. We want you to know that we consider this an important time in the management cycle, and we will protect your interests.

An interior and exterior inspection is scheduled when first entering contract to determine if there are any health or safety issues to be addressed. This includes such items as smoke detectors, water leaks, or trip hazards.

When filling a vacancy, the property will be shown as appointments and open houses are scheduled, sometimes on a daily basis. All interiors of units are inspected a minimum of twice a year.

When you hire MVP, we become responsible for your property 24 hours a day. There is someone available to quickly address emergencies. We also have access to vendors who can respond in an emergency, no matter what the hour.

MVP always attempts to improve your bottom line, and one way is to control expenses. MVP will get your approval and bids for all major repairs, however, if there is an emergency, or a routine repair is requested, then we will go ahead with the work and keep you informed. Our vendors are reasonable and reliable; otherwise MVP would not utilize their services. In addition, if it is discovered that a resident caused the damage, we charge the resident for reimbursement of the repair expense.

MVP often continues to use an owner’s regularly scheduled vendor, such as the landscaper or pest treatment company. While we are happy to use your own vendors, one important benefit of our management services is our developed relationships with vendors who are reliable and reasonable prices.

We send out a financial breakdown mid-month showing income and expenses for that time period. You also have access to an online portal, 24/7, where you can pull up any receipts or paid invoices that pertain to the property and a rent roll. We also send a full annual report showing income for the full tax year and all invoices that MVP paid on your behalf. We also file your 1099 form with the IRS and a copy is sent to you as well. You are never in the dark about your property!

Our Initial “Rent Up” fee for placing an approved tenant is the greater of $895.00 or 50% of the monthly rent rate (deducted from the tenant’s first month of rent).

If the property already has a tenant that we will be working with to apply our property management service, the set up fee is $400.

Our ongoing management rate is the greater of either 10% of the monthly rent collected or $150.

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